CASA DE SUEÑOS
BALCÓN DE FINESTRAT
ALICANTE
Please read the following terms and conditions carefully.
You must agree with them in full as stated and signed on the booking form.
"the owners" refers to Mr Kevin Frost and Miss Helen Mclaren.
"the hirer" refers to the lead person named on the booking form.
"the property" refers to Casa De Sueños, Urbanisation Balcón de Finestrat, Alicante, SPAIN
A deposit of 150 Euros per week, or part thereof, is payable within 7 days of making a reservation.
All reservation requests are provisional until the completed booking form and the deposit payment have been received.
Your reservation will be confirmed in writing (email or otherwise) after receipt of the deposit.
All deposits are NON-REFUNDABLE. Please arrange your own travel insurance as soon as possible after confirming your
booking to cover cancellation.
A change in reservation is only possible after written consent of the owners.
The final balance payment is required, no later than 6 weeks prior to arrival.
This is also NON-REFUNDABLE and should be covered for cancellation by your own travel insurance.
If the final balance payment is not received 6 weeks prior to arrival,
the reservation may be cancelled and you will lose your deposit.
For reservations taken within 6 weeks of the arrival date, full payment is required at time of booking.
A security deposit of 200 Euros is charged with your final balance.
This will be refunded in full after your stay providing no damage, breakages or losses have occured,
or excessive cleaning is required.
If you find any damages on arrival, they must be reported immediately or you may be considered responsible.
A charge of 50 Euros will be made for loss of keys.
Check-In / Check-Out times, Collection and Deposit of keys are negotiable within reason.
However, once they are confirmed in writing, you must adhere to them.
On departure, the property, equipment and utensils must be left in a clean and tidy condition.
All floors must be swept clean, no dirty crockery or plates left on the sink,
no food or drink left in the property
and all garbage must be deposited in the roadside containers.
Washing and cleaning of linen and towels after your departure is included in your price and these should be stripped and
left on top of the beds.
You must abide by all rules posted in and around the swimming pool.
Children must be supervised at all times.
The owners shall not be liable nor will accept any responsibility for any injury,
loss or damage howsoever sustained by any person whilst at the property or the shared pool.
The hirer MUST be over 21 years of age.
No pets are allowed.
No smoking is allowed inside the property.
Only persons named on the booking form are permitted to stay overnight.
The management may terminate occupancy if terms and conditions are not complied with.
All utilities, appliances and facilities offered in the booking will normally be available
for the full period of hire and in the event of breakdown will be repaired or replaced
as quickly as possible.
No compensation will be due for any periods when utilities, appliances or facilities are unavailable.
Any known problem with availability will be communicated by the owners in writing at the earliest opportunity.
Electricity, water, air conditioning and internet are all included in the price.
However please be sensible, do not leave air conditioning on all day with doors left open!
Any excessive utility charges will be passed onto the hirer.
50 minutes of telephone usage within Europe is included in the price. Usage above this will be charged for.
The owners cannot be held responsible for loss or damage to valuables or personal property
and we recommend you have the appropriate insurance cover in force during your holiday.
In the event of any breach of contract on the part of the owners, howsoever arising,
any loss and/or damage including consequential loss sustained by the renter,
shall be limited to the total sum paid by the renter to the owners.